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Job Overview

CRM Manager in London, UK

  • Reference - 30041/004
  • Permanent
  • £32,000 - £35,000 per annum

CRM Marketing Manager - fin-tech market leader

This is an opportunity to join an established and digitally-innovative global market leader within the finance/fin-tech industry.

With flat structure, reporting directly into the Head of Marketing, you will work as part of a sociable marketing team looking after business and customer relations, and data associated with it whilst collating with the team to ensure consistent and creative communication is delivered and maintained.

You will have a brand marketing mind-set, delivering initiatives and campaigns across various channels and will also take lead on research, reporting and insight across different tools and systems.


What they offer:

  • Fun and flexible work environment with flat structure and no red tape

  • Exposure to wider business, understanding how global partnerships of the business work

  • Great overall package



  • Devising and setting out strategies across communication channels

  • Management of internal and external partner communications (including private clients)

  • Management of creative resources and partners (including designers, copywriters, etc)

  • Providing regular reporting and insight across CRM channels and campaigns

  • Insight and understanding of customer journey and customer lifecycles to improve profitability and CLTV

  • Taking initiative to make decisions and introduce new ways of working


What it takes to be part of the team:

  • Management of brand-consistent campaigns that integrate with wider marketing strategy.

  • Experience with various tools, CRM programmes and email marketing platforms (e.g. Silverpop, Google Analytics, Blog Software, HTML, blog software)

  • Experience with building out and delivering marketing strategies in accordance with lead generation targets

  • Project management skills managing numerous stakeholders and delivering results through communication, engagement and leads

  • Ability to analyse performance and improve

  • Highly literate, strong communicator and keen attention to detail


Want to join?

If you think this role is for you and would be interested to find more about the position and company, send us your application.

If you're unsure, want to have an initial chat first or discuss any other opportunities, more than happy to do so!