27 March 2019
Open Questions: everyone knows that customer discover is best achieved through open questions. How many of us are skilled practitioners? And how many of use ask open questions when we present our prototypes, propositions or make those sales?
Jemma Blaylock and Siân Price, from Business Mindscapes will talk us through how to, with open questions. They will show how AI has analysed the the effectiveness of conversations, and how we can mimic this in creating our Lean companies.