11 July 2019
With the digital revolution in full swing, it’s imperative that organisations start to consider their customers’ needs in order to meet changing expectations. Customer demands are increasing rapidly, and the technology available to improve customer experience is advancing in front of our eyes.
It can seem impossible to keep up with customer trends and implement a winning strategy, but those who attend the Customer Engagement Transformation Conference left feeling equipped, with exclusive insights from organisations that have already transformed and are reaping the rewards of customer loyalty as a result.
In previous years, we have welcomed world-class brands to the UK’s biggest event of its kind – they learned from HSBC, Metro Bank, South East Water, Accent, KoruKids, Philips, Shell, Cambridge City Council, Rayburn Tours, LV=, American Express, AutoTrader, Samsung, LEGO, John Lewis, Bruntwood, News UK and more.