24 - 25 May 2018
Customer Experience & Technologies
Customer Experience is at the top of every business’ priority list. It concerns the CEO to the CMO and even to the CIO. The emergence of new channels, customers change in expectations, behaviours and new customer data there are endless opportunities to gain competitive advantage and to make a world class CX strategy.
Gartner research is a valuable resource for leaders in customer experience, offering must-have insight to help them make informed decisions. This program will build recognition and credibility in the CX space, and give us opportunities to expand into new markets.