Ops Matters

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Event

Ops Matters

23 October 2018

London

Added 01-Jan-1970

Five Practical Operability Techniques For Teams

At this month's Ops Matters event, we're joined by Head of Consulting at Conflux, and Continuous Delivery expert Matthew Skelton! Join in to learn how to improve the operability of software systems using these team-friendly techniques.

In this talk, we explore five practical, tried-and-tested, real world techniques for improving operability with many kinds of software systems, including cloud, Serverless, on-premise, and IoT.

  • Logging as a live diagnostics vector with sparse Event IDs

  • Operational checklists and ‘Run Book dialogue sheets’ as a discovery mechanism for teams

  • Deployment Verification Tests as a way to assess runtime dependencies and readiness for service

  • Correlation IDs beyond simple HTTP calls

  • Lightweight ‘User Personas’ as drivers for operational dashboards

Based on work in many industry sectors, we will learn how to improve the operability of software systems using these team-friendly techniques.

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