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Job Overview

Business Process Architect in Hurley, UK

  • Reference - 0009
  • Permanent
  • £50,000 - £60,000 per annum

Business Process Architect

Location: Hurley
Working: Hybrid
Type: Permanent
Salary: £50-60k


Calling all Business Process Architects. A global telecoms company that provides reach into over 750 networks worldwide. As the Business Process Architect your primary focus will be the construction of target, consolidated processes that make advantage of shared systems or group capabilities is accomplished by targeted mapping of business processes employed by various group companies.


  • Expertise with business process modelling, governance, and BPM Tools
  • Complete knowledge of OSS/BSS procedures and extensive expertise in re-engineering these processes in accordance with eTOM requirements.
  • Experience in business architecture and implementation
  • Knowledge of effective systems and procedures. E.g., Sage X3, Salesforce, and Zendesk
  • Practical knowledge of management information systems
  • Knowledge of business systems

Key Responsibilities:

  • Ensuring that business processes are properly mapped to new product innovations, capability upgrades, and operational efficiency changes.
  • Alignment of business process architectures with the overall business's strategic direction.
  • End to end processes, analysis, improvement, re-engineering, modelling (documentation) of MSP and MVNO business processes per desired telecom frameworks (eTOM or similar).
  • Leading process workshops with owners or experts of business systems and advising top management and stakeholders on modifications.
  • Analysis of process modifications and development of ideal standards for process improvement, including the redesign of such processes in cooperation with process owners and stakeholders.

How do you get involved?

If you would like to find out more information about this role, please do not hesitate to get in contact. This is a great opportunity to work with an intelligent team and a growing company.


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