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Job Overview

Mid-level UX Researcher in City of London, London, UK

  • Reference - 412639
  • Permanent
  • £40,000 - £60,000 per annum

We're looking for a Mid UX Research who is ready to jump into working with a talented design agency focused on the ecommerce industry. Their strategic background enables them to step back from the purely functional UX design, ensuring that brand value is always at the heart of the experience. They're a people business that depends on the talent and experience of a remarkable team of specialists to deliver excellent services to our customers. Their clients include notable fashion brands and worldwide retailers.

Type: Perm

Location: Remote/London

Industry: ecommerce

What you'll do

  • Plan, conduct usability studies, analysis and actionable recommendations of new designs.
  • Work collaboratively within project teams, including specialists across UX, Data and Design, to identify customer experience opportunities for our clients.
  • Analyse and interpret multiple sources of data, incorporating qualitative feedback (e.g., usability testing, customer interviews/groups, remote testing) and quantitative data (analytics, A/B testing, surveys) to identify the most valuable insights.
  • Write up research outcomes to clearly communicate insights uncovered and the value they can add to client business, confidently presenting this in face-to-face debriefs and workshops.

About you

  • UK permanent resident.
  • 3+ year's experience in conducting UX Research as a part of a user-centric design process.
  • Strong in UX principles and research methodologies.
  • Ability to communicate findings verbally and in written reports, with clear rationale for recommendations.
  • Being familiar with both qualitative and quantitative methodologies
  • Equally confident in digging for customer needs/motivations via depth interviews, as you are in evaluating pain-points and potential improvements via usability testing

Nice to have

  • You're familiar with e-commerce in general and research.
  • A / MSc or PhD in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Sociology or a related field.
  • Experience with eCommerce.

Benefits

  • Private health-care
  • Contributory Pension Scheme
  • 25 days annual leave
  • Opportunities for professional growth and career development
  • Regular business updates and company socials

If you are interest, please apply via this ad. Alternatively you can email me your interest along with your CV via deana.moffatt@exploreltd.com

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